Email Issues


My email hasn't arrived! Help!
First please check your Spam folder.
Then feel free to send me a private message including the email address you used. That way I can look you up and resend your link :) It is amazing how often we mistype our own addresses.
 
I have my email, but there is no download in it!
When you open your download email it will look something like this.
Click on where it says "View Purchase Online".
That will take you to your personal download page
 
I accidently marked my email as SPAM
That means the DPD server will no longer send emails to you.
To correct this you need to contact Sindy and she will submit a trouble ticket to DPD. You will also need to Whitelist noreply@digitalproductdelivery
 

 




 

Notification of any issues must occur within 2 calendar days of the original sale.